Introduction
Corporate Mutt LLC ("we," "our," or "us") operates the RosterHub mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using RosterHub, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
Information We Collect
Information You Provide
We collect information you voluntarily provide when using RosterHub:
- Account Information: Name, email address, and profile photo when you create an account
- Team Information: Team name, sport type, season, roster details, and team logo
- Roster Member Data: Names, contact information, jersey numbers, positions, and emergency contact details
- Event Data: Schedule information, locations, RSVP responses, and event notes
- Video Content: Videos you upload, annotations, voice notes, and drawing data
- Budget Information: Transaction records, categories, and financial notes
- Communications: Messages sent through the app, announcements, and support inquiries
Information Collected Automatically
When you use our Service, we automatically collect certain information:
- Device Information: Device type, operating system version, unique device identifiers
- Usage Data: Features used, time spent in app, interaction patterns
- Log Data: IP address, browser type, access times, and pages viewed
- Location Data: With your permission, approximate location for Game Finder feature
Information from Third Parties
- Sign in with Apple: If you sign in with Apple, we receive your Apple ID, email (which may be hidden), and name
- Google Sign-In: If you sign in with Google, we receive your Google account email and profile information
How We Use Your Information
We use the collected information for the following purposes:
- Provide, maintain, and improve the RosterHub Service
- Create and manage your account
- Enable team management features including scheduling, roster management, and communication
- Process subscription payments and manage billing
- Send you important notifications about your teams and events
- Provide customer support and respond to your inquiries
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraudulent activity
- Display relevant advertisements
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information in the following circumstances:
With Team Members
Information you add to a team (such as roster entries, events, announcements, and videos) is visible to other members of that team according to their role permissions. Coaches and managers have broader access than players and guardians.
With Service Providers
We share information with third-party vendors who help us operate our Service:
- Cloud Hosting: Fly.io, AWS, or similar providers for data storage
- Analytics: To understand app usage and improve performance
- Payment Processing: Apple App Store for subscription management
- Advertising: Google AdMob for displaying non-intrusive banner advertisements
- Push Notifications: Apple Push Notification Service (APNs)
For Legal Reasons
We may disclose your information if required by law or if we believe disclosure is necessary to:
- Comply with a legal obligation or valid legal process
- Protect the rights, property, or safety of RosterHub, our users, or the public
- Detect, prevent, or address fraud, security, or technical issues
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.
Data Retention
We retain your information for as long as your account is active or as needed to provide you with our Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, accounting, or security purposes.
Team data (roster entries, events, videos) may be retained for the benefit of other team members even after individual account deletion, but your personal account linkage will be removed.
Your Rights and Choices
Account Information
You can update your account information at any time through the app's Profile settings. You can also request a copy of your data or ask us to correct inaccurate information.
Account Deletion
You can delete your account at any time through the app's settings (More > Delete Account). This will permanently remove your personal account and unlink you from any teams. Team data you created may remain available to other team members.
Push Notifications
You can opt out of push notifications through your device settings or the app's notification preferences.
Location Data
Location access is optional and only used for the Game Finder feature. You can enable or disable location access through your device settings at any time.
Advertising Preferences
RosterHub displays non-intrusive banner advertisements. You can limit ad personalization through your device settings.
Data Security
We implement appropriate technical and organizational measures to protect your information:
- Data encryption in transit (HTTPS/TLS) and at rest
- Secure authentication using industry-standard protocols
- Regular security assessments and updates
- Access controls limiting employee access to user data
- Secure credential storage using iOS Keychain
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
RosterHub is designed for team management and may be used by organizations involving minors (youth sports teams). We do not knowingly collect personal information directly from children under 13 without parental consent.
If a child under 13 needs to be added to a team roster, a parent, guardian, or coach should create the roster entry on their behalf. Parents and guardians can contact us to review, delete, or stop the collection of their child's information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how we use it
- Right to delete your personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
European Privacy Rights
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise these rights, please contact us at privacy@rosterhub.app.
Third-Party Links and Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@rosterhub.app
- Support: support@rosterhub.app
- Website: https://rosterhub.app/support
Corporate Mutt LLC
RosterHub - Team Management Made Simple